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Refund policy

Last updated: 13 July 2026

We want you to be happy with YouTube to NotebookLM. If a paid plan isn't working out, here's how refunds work.

14-day money-back guarantee. If you're not satisfied, email us within 14 days of your purchase and we'll refund it — no complicated hoops.

Try before you buy

The extension has a free tier so you can test bulk playlist and channel imports before paying. We encourage you to use it first to confirm the extension does what you need.

Monthly and yearly subscriptions

Lifetime plan

The one-time lifetime plan can be refunded within 14 days of purchase. After 14 days it is non-refundable, since it grants permanent access.

When a refund may be declined

We may decline a refund where there is clear evidence of abuse — for example, repeated buy-and-refund cycles, or a request made well outside the windows above. We handle every request fairly and in good faith.

How to request a refund

Email tarasov.slavas2002@gmail.com from the address you used to purchase, or with your order/receipt details. Tell us which plan you bought and, if you like, why it didn't fit. We aim to reply within 2 business days. Approved refunds are returned to your original payment method; the time it takes to appear depends on your bank or payment provider.

Statutory rights

This policy is in addition to any refund or cancellation rights you have under applicable consumer-protection law, which it does not limit.

Contact

Questions about a refund? Email tarasov.slavas2002@gmail.com or see the contact page.